‘‘AWN is the only company that actually covers what they say they cover.’’
RICE MOTORS – NSW

Warranties


AWN Leading The Way

Australian Warranty Network Pty Ltd (AWN) is Australia’s leading provider of licenced extended vehicle warranties, we specialize in maximizing every opportunity, whether you want to attract new clients, generate revenue, or increase customer loyalty, our programs create an opportunity with every transaction.

We achieved this through our unique integration of marketing, administration and claims management that inspires us to design programs that better connect our warranty program to your customer. We elevate the everyday because we understand the more our products can do for your customer, the more they can do for you.

AWN has driven innovation in the automotive industry since 1992. The programs we create quickly become industry standards. We know what it takes to become and remain successful through all market conditions and regulatory environments.

AWN was one of the first warranty companies to obtain an Australian Financial Services (AFS) License, leading the way for Australia to have a regulated Warranty industry, providing further protection for consumers.

Warranty

AWN ups the ownership experience for your customers.

AWN distributes its comprehensive range of extended vehicle warranty products and roadside assistance programs through its 3000 Approved Selling Agents; Motor Vehicle Dealers, Motor Bike Dealers, Scooter Dealers, Marine Dealers, Caravan Dealers, Motorhome Dealers, Finance Brokers and LPG Installers, nationally. With a substantial network of over 1200 Approved Repairers, AWN has the experience, expertise and resources to look after your customers long after they have purchase an AWN warranty.

AWN sets the bench mark in new product development, customer service and providing our agents with the tools to create new and repeat business. By offering an AWN extended vehicle warranty to your customers you are ensuring your customers are protected against costly mechanical failure while protecting your bottom line with the benefit of creating an additional profit centre for your business.

From a sole trading agent to a multi- franchise dealership or manufacturer, we have the resources to identify profit opportunities where others only see challenge. The auto industry never stops evolving – nor does Australian Warranty Network.

AWN makes life easier for you and your customers. Having an innovative partner with proven programs and financial strength will keep your margins moving forward – and your customers coming back.

Claims

Most importantly, we provide prompt, precise claims handling.

AWN protects your bottom line while increasing profitability at the point of sale and in the future through your service department/s via regular servicing and repairs. Combine this with the added benefit of protecting your customers against expensive critical repairs; Selling AWN extended warranties increases customer satisfaction and loyalty.

Training

Minimizing the timeline to achieving your objectives.

If you’re looking for a partner to grow with your organization, develop your personnel, and maximize your profitability in a compliant and service orientated manner, look no further than Australian Warranty Network.

AWN will provide continued training and support to your sales team, keeping them fully FSRA compliant and focussed on the benefits of your extended warranty program, maximizing every opportunity while assuring FSRA compliance.

List of training offerings;

  • Skills and Knowledge
  • Product Knowledge
  • Up-sell Techniques
  • Over Coming Objections
  • Motivational Sessions

Whatever your size, location or growth strategies, Australian Warranty Network has the people and the processes to push your organization to the next level of success.

Most importantly, every AWN team member assigned to your organization brings retail experience to the equation – maximizing the return on our efforts and minimizing the timeline to achieving your objectives.

Our services include:

  1. Reducing your contingent liability and increasing your profit margins
  2. Extended warranty products to cater for all vehicles, regardless of year or kilometres travelled
  3. Day one cover – protecting you through statutory warranty period
  4. 1200 approved repairers - Australia wide
  5. Competitive pricing
  6. Wide range of point of sale material available on request.
  7. Customer retention programs
  8. National accredited sales professionals
  9. OASYS - AWN on-line web based warranty application and reporting system
  10. FSRA accreditation and sales training
  11. Professional account management
  12. 24-Hour roadside assistance

Oasys

A precise solution for your unique business strategy.

If you’re looking to get more from your F&I and aftermarket departments; OASYS, Australian Warranty Networks on-line warranty application system provides even greater tools and flexibility to manage your warranty program, delivering a precise solution for your unique business strategy.

OASYS provides dynamic support for your management and administration teams, accurate and easily to use real time reporting, allowing improved oversight of your operations and warranty revenue tracking assuring your management team stay focused on the job at hand, growing your business and improve customer satisfaction.

Benefits of Oasys:

  1. Web based extended warranty system
  2. Real-time online extended warranty entry
  3. Warranty - Pay by the week facility
  4. Exclusive extended vehicle warranty product range
  5. FSRA compliance assured
  6. Comprehensive reporting
  7. Call centre support
  8. Additional products available such as roadside assistance
  9. Instant extended vehicle warranty product registration

Conclusion

With over 1 million contracts currently in force, a balanced process of high-tech infrastructure, comprehensive extended vehicle warranty products and motivated personnel enables us to offer solutions that benefit your business and your customers.

Choosing the right extended vehicle warranty partner is critical to your profitability and your reputation. Make the right choice with Australian Warranty Network.

Contact AWN for more information on our products and services and how we can improve your bottom line.

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