I would like to extend my appreciation to your company for the fast, efficient service I received in the last 24 hours of my vehicle breaking down and your company processing the claim within hours.

Your quick action has allowed me to get back into working mode with very little down time. My last 3 vehicles over recent years have had this warranty contract and this has been the first time I have had to use it.

So once again many thanks.

Barrie SJ

I would like to pass my thanks onto your company particularly a person called Shane who was very helpful and tried his best to help me in what was a stressful situation.

Regards
Alan Doel

Hi

Thanks for the great service from AWN. Port Kennedy Automotive Repairs were excellent!! Really good, trouble free service. Dealings were prompt with no fuss.

Thanks for providing a great service.

Kim
Post Kennedy
Western Australia

To Peter,

I am writing you this letter to command Christian on an exceptional job.

He has been looking after my warranty claim for my Holden Jackaroo. I am pleased with the amount of time and effort that he has put into getting my car back to me. Christian has always kept me informed with what has been happening with the progress of my car. He has also made sure that the parts that were needed to fix my car arrived asap, which to me is a fantastic effort.

He is an asset to have in your company. If in future I need to deal with your company again, I will no doubt be asking to deal with Christian.

Thanking you

Nikki

Dear Sir

I received your cheque for $155.00 as payment for a repair recently performed on my Prado by my own mechanics.

I must write to commend your company in this matter, and thank you for your response to my claim.

I have made two claims now on this vehicle and both have been quickly and efficiently handled.

I am thoroughly satisfied with the service AWN offers and continue to recommend AWN to any seeking motor vehicle service warranty.

Thanking you

Your faithfully

Peter
Secret Harbour
Western Australia

Dear Sir/Madam

LETTER OF APPRECIATION

I wish to thank you for honouring your Contract with me. My car has unfortunately had some issues and you have come to the assistance twice now for which I am very grateful.

As a message to any prospective purchasers of a used motor vehicle I suggest to them (and it's only my opinion) the following:

• Purchase a vehicle from a car yard and take out the best warranty on offer with AWN.
• Understand what is covered i.e. read the documentation to avoid misunderstandings. Understand if the engine oil or any other fluid leaks out and cooks a component you probably won't be covered. There are specific items you are covered for. It's more like insurance.
• The first three months from the purchase of a second hand vehicle falls under a 3 months statutory warranty and the Motor Dealer should be responsible for any repairs and not simply AWN. My car was on a hoist for nine days after it broke down in its first week of purchase. The issue was with the dealer not AWN who in fact authorised my car's repair even though there was still a question as to who was to pay.

My car was repaired by Selective Motors at Breakfast Creek and did a wonderful job as well as washing my car to boot.

Regards

Frank
Holland Park
Queensland